Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag your own experience with an offshore sportsbook? This is the page for that. We keep our contact process simple and read everything that comes in.
How to Reach Us
The best way to reach Offshore Sports Betting is by email at [email protected]. Whether you're asking about our methodology, pointing out an error, or suggesting a book we haven't covered, send it our way and we'll get back to you as soon as we can.
What We Can Help With
Our team covers a specific niche — offshore sportsbooks that accept US bettors from states without a regulated online betting market. Here's what we're best placed to answer:
- Questions about how we score and rank the sportsbooks listed on this site
- Corrections to bonus terms, licensing details, or payout information that may have changed
- Feedback on your own experience depositing, withdrawing, or betting with a book we've reviewed
- General questions about how offshore betting works, including crypto banking and verification
- Suggestions for sportsbooks or topics you'd like us to cover
What we can't do is act as a customer support channel for the sportsbooks themselves. If you have an issue with a deposit, withdrawal, or account with any operator listed on this site — including Lucky Rebel, Bovada, BetOnline, or any other book — you'll need to contact that sportsbook directly through its own support team. We're an independent comparison site and have no ability to intervene in disputes between a bettor and an operator.
Why Your Feedback Matters Here
Offshore sportsbooks operate outside US state regulation, which means there's no regulator tracking complaints or holding these operators to a fixed standard the way there is with licensed domestic books. That makes independent reader feedback genuinely useful to us. If a book has been slow paying out, changed its rollover terms, or handled your account in a way that doesn't match what we've reported, tell us. It helps us keep the site accurate for the next person researching the same operator.
By the same token, we're not able to verify individual account disputes or chase payouts on a reader's behalf. If you're dealing with a delayed withdrawal or a frozen account, your first step is the sportsbook's own support line, followed by whatever dispute process it publishes. Offshore books sit in a legal grey area for US bettors and carry none of the state-level consumer protections — segregated funds, formal dispute resolution, guaranteed payout timelines — that a regulated US operator would offer. We cover that risk in more detail on our Responsible Gambling page, and our Terms and Conditions set out the limits of what this site can and can't do for readers.
Before You Write In
A few things that help us respond faster:
- Name the sportsbook and, where relevant, roughly when the issue happened
- Include specifics — deposit method, promo involved, or the exact page you're referencing — rather than a general description
- Let us know if you're contacting us about a review correction versus a personal account issue, since we handle these differently
We aim to acknowledge enquiries within a reasonable timeframe, though as an independent site we can't guarantee a same-day response for every message.
A Reminder on Who This Site Is For
This site and everything on it is intended for adults aged 21 and over. Sports betting carries a real risk of losing money, and offshore sportsbooks add the further risk that a book may delay or refuse a payout, since they aren't held to US state regulatory standards. If betting stops being fun or starts affecting your finances, relationships, or wellbeing, free confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. You can find more on setting limits and recognizing warning signs on our Responsible Gambling page. To learn more about who runs this site and how we approach our reviews, visit our About Us page.